Elliott Confidential

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Do you feel more protected now?
The Department of Transportation unveiled two blockbuster airline consumer protection rules this week. But will they do you any good?
 • 
Christopher Elliott
31
Consumer Alert: Does status matter when you travel anymore? Not here.
If you think your loyalty status matters, think again. Bridget Goodman is a President's Circle member of Hertz, which bestows godlike status on…
 • 
Christopher Elliott
3
This type of vacation rental cancellation is on the rise
Your Airbnb home could get sold out from under you. Here's how to avoid it.
 • 
Christopher Elliott
11
Curaçao Confidential: Hunting lionfish in the ABC islands
In this episode: We go after a venomous fish on the reefs of a Caribbean island and experience Curaçao's recycling culture (recorded 4/19/24 in…
 • 
Christopher Elliott
 and 
Aren Elliott
5
14:26
Look who's coming to the airline complaints party!
U.S. states will soon start investigating airlines and ticket agents when they receive consumer complaints. But should they?
 • 
Christopher Elliott
52
Consumer Alert: No, you're not banned forever, but …
When companies suspend customer accounts, it's rarely permanent. Here's how to get reactivated.
 • 
Christopher Elliott
2
Read this before you book your summer vacation
Here's where to go, what to do, and what not to do, according to the experts
 • 
Christopher Elliott
7
Aruba Confidential: Here's what we found on this "happy" island
In this episode: We got an insider tour of Aruba and its sustainability efforts. Here's what we discovered. (Recorded 4/12/2024 in Oranjestad, Aruba)
 • 
Christopher Elliott
 and 
Aren Elliott
5
22:07
Has the government stopped protecting airline passengers?
The Department of Transportation appears to have paused its aviation enforcement orders. Is that a mistake?
 • 
Christopher Elliott
27
Consumer Alert: Getting compensation from an airline is easy. Getting it to actually pay isn't.
We're being flooded with cases where airlines fail to pay what they promise. Here's how to fight back.
 • 
Christopher Elliott
3
Uh-oh! Here come the flying vehicles
Everyone is talking about Advanced Air Mobility. So why shouldn't we?
 • 
Christopher Elliott
20
Bonaire Confidential: Diving in to the ABC islands
In this episode: Scuba diving, windsurfing and a lot of history on this Caribbean island (recorded 4/6/23 in Kralendijk, Bonaire)
 • 
Christopher Elliott
3
23:34
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