Elliott Confidential

Elliott Confidential

Share this post

Elliott Confidential
Elliott Confidential
Consumer Alert: Getting compensation from an airline is easy. Getting it to actually pay isn't.
Copy link
Facebook
Email
Notes
More

Consumer Alert: Getting compensation from an airline is easy. Getting it to actually pay isn't.

We're being flooded with cases where airlines fail to pay what they promise. Here's how to fight back.

Christopher Elliott's avatar
Christopher Elliott
Apr 08, 2024
∙ Paid
22

Share this post

Elliott Confidential
Elliott Confidential
Consumer Alert: Getting compensation from an airline is easy. Getting it to actually pay isn't.
Copy link
Facebook
Email
Notes
More
3
Share

When British Airways canceled Suzanne Walfoort's flight, its responsibility was clear. Under U.K. consumer regulations, it owed her $1,600 in compensation.

And to its credit, British Airways quickly agreed to pay her. But then it didn't.

You’re reading the Elliott Confidential Consumer Alert, available exclusively to subscribers. Thank you for your support.

Keep reading with a 7-day free trial

Subscribe to Elliott Confidential to keep reading this post and get 7 days of free access to the full post archives.

Already a paid subscriber? Sign in
© 2025 Christopher Elliott
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share

Copy link
Facebook
Email
Notes
More