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Need To Know
Use-it-or-lose it airline rules make it difficult to cancel dangerous itineraries. But that's not all.
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Mar 8, 2026
Consumer Alert
The Mamdani administration has banned junk fees and deceptive credit card holds for travelers
Jan 25, 2026
Customer Service
Airlines are using tactical environment changes to shiver you into buying $10 blankets. And they're not alone.
Forum
A monster storm is approaching and airlines are canceling flights. It's the first big test of the Department of Transportation’s automatic refund rule.
Jan 23, 2026