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Elliott Confidential

The newsletter the travel industry doesn’t want you to read. Get all our insider secrets for being a smarter consumer—and a better traveler.

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Help! My $1,866 Lenovo Yoga is an expensive paperweight

Help! My $1,866 Lenovo Yoga is an expensive paperweight

Five repair attempts, six ticket numbers and a laptop that runs at 134 degrees

Christopher Elliott

•

Oct 1, 2026


Help! Swiss bumped us to the back of the plane, and now our refund is gone

Help! Swiss bumped us to the back of the plane, and now our refund is gone

The airline said it had already handed them a cash card in Zurich. It hadn't.

Christopher Elliott

•

Sep 30, 2026

Experian said his credit was unfrozen. So why couldn’t he buy a car?

Experian said his credit was unfrozen. So why couldn’t he buy a car?

Two certified letters, three months of calls — and a supervisor who didn't work there

Christopher Elliott

•

Sep 29, 2026

Travelers are facing more entry and exit fees than ever. Here’s what you need to know.

Travelers are facing more entry and exit fees than ever. Here’s what you need to know.

Governments have figured out that the border is the perfect place to collect your money

Christopher Elliott

•

Sep 28, 2026

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