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Denied boarding
+3
A gate agent named a number. The airline later found a rule that erased it.
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Nov 4, 2026
A $377 shipment arrived in pieces. The employee who promised a refund was fired, and the store offered $100.
Nov 3, 2026
Airfare
+2
Airlines hand you a toothbrush you didn’t ask for, then bill you for it in the fare.
Nov 2, 2026
Some of the requests that reach a consumer advocate aren’t about a refund at all. What do you owe the person on the other end?
Nov 1, 2026
