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Elliott Confidential

The newsletter the travel industry doesn’t want you to read. Get all our insider secrets for being a smarter consumer—and a better traveler.

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When your Daryl Hall concert is canceled but the refund is out of touch

When your Daryl Hall concert is canceled but the refund is out of touch

StubHub promised to escalate his $489 refund. Six calls later, it still hadn't arrived.

Christopher Elliott

•

Sep 22, 2026


Is it worth paying extra for a “risk-free” vacation?

Is it worth paying extra for a “risk-free” vacation?

Celia Dunlap paid $805 for a policy that didn’t cover her canceled trip

Christopher Elliott

•

Sep 21, 2026

Have we forgotten the lessons of 9/11?

Have we forgotten the lessons of 9/11?

Gateside by TSA PreCheck lets visitors without tickets past the checkpoint at 13 airports. But is that a good idea?

Christopher Elliott

•

Sep 20, 2026

Pace the frontier? In travel, AI is already making our lives miserable

Pace the frontier? In travel, AI is already making our lives miserable

An algorithm already sets your fare and decides who gets rebooked first.

Christopher Elliott

•

Sep 19, 2026

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