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Elliott Confidential

The newsletter the travel industry doesn’t want you to read. Get all our insider secrets for being a smarter consumer—and a better traveler.

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She lost $2,301 in a Capital One dispute over two seats on the same flight

She lost $2,301 in a Capital One dispute over two seats on the same flight

One of our readers panic-bought a duplicate airline ticket after falling for a fake call center scam. When she asked Capital One to reverse the $2,301 charge, it sided with the airline instead.

Christopher Elliott

•

Aug 4, 2026


Coolcations are a scam. Try this instead.

Coolcations are a scam. Try this instead.

Scandinavia, Alaska and Iceland are packed and overpriced this summer. Phoenix and Madrid are empty and cheap.

Christopher Elliott

•

Aug 3, 2026

Should airlines ban robots?

Should airlines ban robots?

Three of the big four carriers already have. Does their reasoning hold up?

Christopher Elliott

•

Aug 2, 2026

Here’s this summer’s biggest points swindle

Here’s this summer’s biggest points swindle

Travel sites are asking their readers to fight a bill that could make prices more affordable. But why?

Christopher Elliott

•

Aug 1, 2026

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