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A dispatch from New Zealand, where Queenstown's jet boats have to go electric, but the prototype is a ton overweight
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Sep 25, 2026
After five technician visits and 10 phone calls, GE says the machine works fine
Sep 24, 2026
A $670 invoice turned up 10 months after Michael Hughes paid in full to lock his tour price.
Sep 23, 2026
StubHub promised to escalate his $489 refund. Six calls later, it still hadn't arrived.
Sep 22, 2026