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The airline said it had already handed them a cash card in Zurich. It hadn't.
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Sep 30, 2026
Two certified letters, three months of calls — and a supervisor who didn't work there
Sep 29, 2026
Governments have figured out that the border is the perfect place to collect your money
Sep 28, 2026
Here’s what each one costs you — and what to write instead
Sep 27, 2026
