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Elliott Confidential

The newsletter the travel industry doesn’t want you to read. Get all our insider secrets for being a smarter consumer—and a better traveler.

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Experian said his credit was unfrozen. So why couldn’t he buy a car?

Experian said his credit was unfrozen. So why couldn’t he buy a car?

Two certified letters, three months of calls — and a supervisor who didn't work there

Christopher Elliott

•

Sep 29, 2026


Travelers are facing more entry and exit fees than ever. Here’s what you need to know.

Travelers are facing more entry and exit fees than ever. Here’s what you need to know.

Governments have figured out that the border is the perfect place to collect your money

Christopher Elliott

•

Sep 28, 2026

These 7 phrases will doom your consumer complaint

These 7 phrases will doom your consumer complaint

Here’s what each one costs you — and what to write instead

Christopher Elliott

•

Sep 27, 2026

Honest pricing works in travel. Just ask Airbnb.

Honest pricing works in travel. Just ask Airbnb.

Airlines say the full price would confuse you. Airbnb did it and here's what happened.

Christopher Elliott

•

Sep 26, 2026

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