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Elliott Confidential

The newsletter the travel industry doesn’t want you to read. Get all our insider secrets for being a smarter consumer—and a better traveler.

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A child wouldn’t buckle up, so Porter Airlines canceled the entire flight

A child wouldn’t buckle up, so Porter Airlines canceled the entire flight

A commuter flight never left British Columbia last week. The rule that stranded a planeload of passengers is the one regulators keep declining to change.

Christopher Elliott

•

Aug 16, 2026


Your state can sue a used car dealer. It can’t touch your airline.

Your state can sue a used car dealer. It can’t touch your airline.

New Jersey, California and New York are writing the consumer rules Washington abandoned. None of it applies at the airport.

Christopher Elliott

•

Aug 15, 2026

How Queenstown’s compost king grows watermelons in the dead of winter

How Queenstown’s compost king grows watermelons in the dead of winter

Diverting 80 percent of hotel food waste is the environmental equivalent of pulling 1,200 cars off local roads. Queenstown is doing it—and eating the results.

Christopher Elliott

•

Aug 14, 2026

StubHub agreed to refund his $348. Then its computer said the concert never happened.

StubHub agreed to refund his $348. Then its computer said the concert never happened.

A Florida reader stood outside the Kravis Center on show night while StubHub's system insisted the concert had been postponed.

Christopher Elliott

•

Aug 13, 2026

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