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Elliott Confidential

The newsletter the travel industry doesn’t want you to read. Get all our insider secrets for being a smarter consumer—and a better traveler.

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Can your internet provider charge you for equipment you already own?

Can your internet provider charge you for equipment you already own?

Cox billed a service member $252 for a modem he bought himself, then sent the bill to a collections agency

Christopher Elliott

•

Oct 20, 2026


Refundable booking? You may not get all your money back

Refundable booking? You may not get all your money back

The travel industry has rewritten what the word means, and the new version comes with subtractions

Christopher Elliott

•

Oct 19, 2026

Are holiday flights too expensive?

Are holiday flights too expensive?

Thanksgiving and Christmas fares have hit a 10-year high. Airlines blame fuel, but one airline CEO says passengers are barely pushing back.

Christopher Elliott

•

Oct 18, 2026

The rest of the world is protecting air travelers. Why isn’t the U.S.?

The rest of the world is protecting air travelers. Why isn’t the U.S.?

Europe, Britain, Australia, Canada and India moved to protect air passengers this year. Washington went the other way.

Christopher Elliott

•

Oct 17, 2026

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