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They denied his $14,000 dashboard claim over something that isn’t even in his contract

A 2019 Stelvio, a dashboard pulling away from the air vents and a denial based on a document they never showed him. Come on!

Christopher Elliott

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Aug 20, 2026

Delta’s agent told them to rent a room. Then the airline refused to pay.

A weather delay in Hartford, a missed connection in Atlanta and two denied claims. Then he found the executive emails.

Christopher Elliott

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Aug 19, 2026

Avis charged her $450 for smoking. She’s a cancer survivor who doesn’t smoke.

Two breast cancer survivors, a Chevy Malibu and a $450 deep cleaning charge backed by grainy photos.

Christopher Elliott

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Aug 18, 2026

You’re paying $500 a night and packing your own coffee maker

Airlines, hotels and car rental companies cut service instead of raising prices after the pandemic. Those cuts became permanent once we kept booking anyway.

Christopher Elliott

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Aug 17, 2026

Elliott Confidential

They denied his $14,000 dashboard claim over something that isn’t even in his contract

Delta’s agent told them to rent a room. Then the airline refused to pay.

Avis charged her $450 for smoking. She’s a cancer survivor who doesn’t smoke.

You’re paying $500 a night and packing your own coffee maker

Elliott Confidential

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