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Elliott Confidential

The newsletter the travel industry doesn’t want you to read. Get all our insider secrets for being a smarter consumer—and a better traveler.

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Amazon locked my account after a hacker stole my gift cards. Can I get my money back?

Amazon

+3

Amazon locked my account after a hacker stole my gift cards. Can I get my money back?

Plus: nine companies have 45 days to tell the FTC how they set your price

Christopher Elliott

•

Nov 12, 2026


A blizzard canceled my flight. Why won’t Road Scholar refund my $5,999 trip?

Travel Troubleshooter

+3

A blizzard canceled my flight. Why won’t Road Scholar refund my $5,999 trip?

A historic blizzard sidelines Karen Carano’s tour to Chile and Argentina. Now Road Scholar is keeping her $5,999 program fee, claiming she canceled at the last minute.

Christopher Elliott

•

Nov 11, 2026

Amazon deleted his 25-year history. Can he get it back?

Amazon

+2

Amazon deleted his 25-year history. Can he get it back?

A declined credit card in Costa Rica cost him his account, his Prime membership and an $800 Kindle library.

Christopher Elliott

•

Nov 10, 2026

Holiday flights are packed. Board last anyway.

Airlines

+3

Holiday flights are packed. Board last anyway.

Thanksgiving fares are up 31% and the bins will be full. Why some of the most seasoned travelers wait for the final call.

Christopher Elliott

•

Nov 9, 2026

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