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Elliott Confidential

The newsletter the travel industry doesn’t want you to read. Get all our insider secrets for being a smarter consumer—and a better traveler.

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Priceline canceled my reservation and left me with a $360 bill

Priceline canceled my reservation and left me with a $360 bill

Charles Marcus books two rooms at a Hampton Inn through Priceline, but the site cancels them without his permission. When he rebooks the same rooms, the price jumps by $360. Can he get his money back?

Christopher Elliott

•

Oct 13, 2026


Help! Microsoft locked my account and won’t let me back in!

Microsoft

+1

Help! Microsoft locked my account and won’t let me back in!

He’s used the same email address for 20 years and pays for Office 365. Microsoft’s recovery bots still won’t believe it’s him.

Christopher Elliott

•

Oct 12, 2026

How to survive the middle seat in economy class (no, seriously)

How to survive the middle seat in economy class (no, seriously)

Jacket weather is about to make the tightest seat on the plane tighter, and the rules have changed.

Christopher Elliott

•

Oct 11, 2026

Guilty until proven innocent? You are if you rent a car.

Guilty until proven innocent? You are if you rent a car.

Damage fees are becoming more common and arbitrary. Here’s how to repair the problem.

Christopher Elliott

•

Oct 10, 2026

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