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Elliott Confidential

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Is your hotel room safe? The mistake you’re making right now

Resort security amnesia is turning careful travelers into easy marks

Christopher Elliott

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Oct 15, 2026

HP sold me the wrong warranty—and then sent my refund to the wrong bank

Hugh Fuller buys the wrong warranty for his HP Pavilion laptop. The company promises a refund, but then sends the money to the wrong bank account. Now HP says the case is closed. Is it?

Christopher Elliott

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Oct 14, 2026

Priceline canceled my reservation and left me with a $360 bill

Charles Marcus books two rooms at a Hampton Inn through Priceline, but the site cancels them without his permission. When he rebooks the same rooms, the price jumps by $360. Can he get his money back?

Christopher Elliott

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Oct 13, 2026

Microsoft

Help! Microsoft locked my account and won’t let me back in!

He’s used the same email address for 20 years and pays for Office 365. Microsoft’s recovery bots still won’t believe it’s him.

Christopher Elliott

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Oct 12, 2026

Elliott Confidential

Is your hotel room safe? The mistake you’re making right now

HP sold me the wrong warranty—and then sent my refund to the wrong bank

Priceline canceled my reservation and left me with a $360 bill

Help! Microsoft locked my account and won’t let me back in!

Elliott Confidential

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