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Elliott Confidential

The newsletter the travel industry doesn’t want you to read. Get all our insider secrets for being a smarter consumer—and a better traveler.

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Booking.com rented him a room with blood on the walls. Why won’t it refund his $313?

Booking.com rented him a room with blood on the walls. Why won’t it refund his $313?

A studio near the beaches of Penang came with mold, dirty linens and a platform that pointed at somebody else.

Christopher Elliott

•

Aug 11, 2026


This is the worst month to travel. Here’s what to do.

This is the worst month to travel. Here’s what to do.

The system that runs your vacation is worn down by August. This is what that means for your next trip.

Christopher Elliott

•

Aug 10, 2026

Would you pay extra to use the overhead bin?

Would you pay extra to use the overhead bin?

Jetstar removed its weight limit on carry-ons this week. It also added a fee that could cost you $37 each way.

Christopher Elliott

•

Aug 9, 2026

The government hasn’t fined a single airline this year

The government hasn’t fined a single airline this year

It gets worse. Since December, the Department of Transportation has forgiven nearly $28 million in penalties owed by three airlines. What happened to airline enforcement?

Christopher Elliott

•

Aug 8, 2026

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