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Elliott Confidential

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HP sold me the wrong warranty—and then sent my refund to the wrong bank

Hugh Fuller buys the wrong warranty for his HP Pavilion laptop. The company promises a refund, but then sends the money to the wrong bank account. Now HP says the case is closed. Is it?

Christopher Elliott

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Oct 14, 2026

Priceline canceled my reservation and left me with a $360 bill

Charles Marcus books two rooms at a Hampton Inn through Priceline, but the site cancels them without his permission. When he rebooks the same rooms, the price jumps by $360. Can he get his money back?

Christopher Elliott

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Oct 13, 2026