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Elliott Confidential

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Your state can sue a used car dealer. It can’t touch your airline.

New Jersey, California and New York are writing the consumer rules Washington abandoned. None of it applies at the airport.

Christopher Elliott

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Aug 15, 2026

How Queenstown’s compost king grows watermelons in the dead of winter

Diverting 80 percent of hotel food waste is the environmental equivalent of pulling 1,200 cars off local roads. Queenstown is doing it—and eating the results.

Christopher Elliott

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Aug 14, 2026

StubHub agreed to refund his $348. Then its computer said the concert never happened.

A Florida reader stood outside the Kravis Center on show night while StubHub's system insisted the concert had been postponed.

Christopher Elliott

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Aug 13, 2026

Turo said the bald tires weren’t his fault. An hour later it charged him $500.

A Mercedes rented in the New Hampshire mountains came with tires worn to the metal and a platform that changed its answer within the hour.

Christopher Elliott

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Aug 12, 2026

Elliott Confidential

Your state can sue a used car dealer. It can’t touch your airline.

How Queenstown’s compost king grows watermelons in the dead of winter

StubHub agreed to refund his $348. Then its computer said the concert never happened.

Turo said the bald tires weren’t his fault. An hour later it charged him $500.

Elliott Confidential

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