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CONSUMER ALERT: Airlines can get you there on time — but don’t expect good service
The latest customer service scores are abysmal. But one airline is bucking the trend.
15 hrs ago
•
Christopher Elliott
19
9
Attention passengers: Your airline rights are being canceled
Inside the industry's sweeping plan to eliminate refunds, scrap fee transparency, and make your family pay to sit together
Sep 14
•
Christopher Elliott
24
37
Paris Confidential: The podcast about nothing (well, almost nothing)
In this episode: We spent more than two weeks in capital of France but we avoided touristy things. Here's what we did — and didn't do. (Recorded 9/11/25…
Sep 13
•
Christopher Elliott
,
Aren Elliott
, and
Iden Elliott
14
19
19:33
Would you visit America now?
In a surprise development, the world’s biggest travel market is projected to shrink this year. Has the United States rolled up the welcome mat?
Sep 12
•
Christopher Elliott
19
76
CONSUMER ALERT: U.S. drops proposed airline compensation rule
The government would have required airlines to compensate you for flight delays. Here's what it means for your next trip.
Sep 8
•
Christopher Elliott
26
8
Are you becoming the passenger everyone hates?
By removing seatback screens, airlines unleashed a cacophony of leaky headphones and bright laptops. Here's how not to be part of the problem.
Sep 7
•
Christopher Elliott
31
13
Loire Valley Confidential: Our visit to a French Château
In this podcast: Our adventures at Château de Candes, a private chef experience in Paris, and yes, we've turned into a food podcast (recorded 9/5/25 in…
Sep 6
•
Christopher Elliott
,
Aren Elliott
, and
Iden Elliott
15
16
21:28
Airlines want to end consumer protections. Do they have a point?
U.S. carriers are trying to roll back decades of regulations that cover everything from refunds to fare transparency. Should the government allow it?
Sep 5
•
Christopher Elliott
29
56
August 2025
AI Anxiety: Is the algorithm out to get you?
How travel companies use AI as a digital pickpocket — and how you can fight back
Aug 31
•
Christopher Elliott
34
10
Greece Confidential: Here's what we did in Athens and Sparta!
In this episode: Moneysaving tips for visitors to the Greek capital and more (recorded 8/29/25 in Paris)
Aug 30
•
Christopher Elliott
18
15
24:27
CONSUMER ALERT: Here's a new list of things you can't fly with
The TSA has banned several items recently. We have a full list.
Aug 25
•
Christopher Elliott
31
15
The hidden reason your trip is suddenly nonrefundable
It’s not just greed. AI pricing, post-pandemic risk, and our own click-happy habits have led to a tightening of refund rules.
Aug 24
•
Christopher Elliott
33
30
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