Consumer Alert: Does status matter when you travel anymore? Not here.
If you think your loyalty status matters, think again.
Bridget Goodman is a President's Circle member of Hertz, which bestows godlike status on customers. But the car rental company questioned her divinity when she rented a vehicle at LAX recently.
"When I got home and looked at my credit card, I realized I had been charged an additional $400," she says.
The reason? Hertz claimed — incorrectly — that she had selected an upgrade.
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