Elliott Confidential
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The airline industry forgot how to issue refunds in 2020. Don't become a statistic this year.
Christopher Elliott
Feb 28Comment 3Share
Unused ticket credits will expire soon, and there's almost nothing you can do about it
Christopher Elliott
Feb 21Comment 19Share
Mandatory COVID tests for air travelers and a new travel ban ought to do it!
Christopher Elliott
Feb 14Comment 63Share
Feb. 9, 2021
Christopher Elliott
Feb 14Share
Some companies are acting like there's no pandemic. Let's talk about that.
Christopher Elliott
Feb 7Comment 48Share
The CDC's new mask mandate makes sense. But a testing requirement under consideration won’t fly
Christopher Elliott
Jan 31Comment 73Share
All those rosy 2021 predictions are wrong and here's why
Christopher Elliott
Jan 24Comment 26Share
Companies want you to travel again — even if it's the last thing you do
Christopher Elliott
Jan 17Comment 28Share
Full text of the DYNATA presentation on loyalty program intentions in 2020
Christopher Elliott
Jan 17CommentShare
The travel recovery is happening faster than expected in some places, new research suggests. Are discounts on their way out?
Christopher Elliott
Jan 8Comment 7Share
Airlines are helping themselves to another $15 billion of federal aid — and this time, we're getting even less for it
Christopher Elliott
Jan 5Comment 15Share
Immunity passports aren't secure and never will be. Get your shots anyway.
Christopher Elliott
Jan 3Comment 33Share
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