Elliott Confidential | Christopher Elliott | Substack

Consumer Alert: Does status matter when you travel anymore? Not here.

If you think your loyalty status matters, think again. Bridget Goodman is a President's Circle member of Hertz, which bestows godlike status on…

Apr 22 •

Christopher Elliott

Most Popular

Look out! Airlines are setting a carry-on luggage trap

Nov 27, 2022 • Christopher Elliott

Did the U.S. government just kill Spirit Airlines?

Jan 19 • Christopher Elliott

Consumer Alert: What to do about these unsafe planes?

Jan 8 • Christopher Elliott

This type of vacation rental cancellation is on the rise

Your Airbnb home could get sold out from under you. Here's how to avoid it.

Apr 21 •

Christopher Elliott

Curaçao Confidential: Hunting lionfish in the ABC islands

In this episode: We go after a venomous fish on the reefs of a Caribbean island and experience Curaçao's recycling culture (recorded 4/19/24 in…

Apr 20 •

Christopher Elliott

and

14:26

Look who's coming to the airline complaints party!

U.S. states will soon start investigating airlines and ticket agents when they receive consumer complaints. But should they?

Apr 19 •

Christopher Elliott

Consumer Alert: No, you're not banned forever, but …

When companies suspend customer accounts, it's rarely permanent. Here's how to get reactivated.

Apr 15 •

Christopher Elliott

Read this before you book your summer vacation

Here's where to go, what to do, and what not to do, according to the experts

Apr 14 •

Christopher Elliott

Aruba Confidential: Here's what we found on this "happy" island

In this episode: We got an insider tour of Aruba and its sustainability efforts. Here's what we discovered. (Recorded 4/12/2024 in Oranjestad, Aruba)

Apr 13 •

Christopher Elliott

and

22:07

Has the government stopped protecting airline passengers?

The Department of Transportation appears to have paused its aviation enforcement orders. Is that a mistake?

Apr 12 •

Christopher Elliott

Elliott Confidential

Elliott Confidential

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