Even the cat can’t believe this bill. (Illustration by Dustin Elliott)
🔑 A returned car that Dollar says he kept — Hand over the keys and the contract should close. Dennis Drake’s didn’t, and a few weeks later Dollar wanted $1,858 for a Jeep he had left at the Albuquerque airport. Except, he had returned it. You can read the full story today.
On Backchannel, Mark Rumizen has 75 minutes in Amsterdam this month and can’t work out where Europe’s new exit checks will catch him.
For Members Only: Our friends at Kuru measured the walk from the front door to the farthest gate at 20 U.S. airports, and the worst one runs a mile and a half. Its write-up crowns a different airport than its own ranking does. Which airports will cost you the most steps this fall? — Christopher Elliott
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Why did Dollar charge me $1,858 for a car they didn’t have?
Dennis Drake and his wife dropped their Jeep Compass at the Albuquerque airport, mentioned the leaky tire and the engine light, and left without a receipt. A few weeks later a text said the car was overdue, and then a letter threatened repossession. Dollar insists he returned it in person days after he had flown home to Texas. Can a paper trail stop a $1,858 bill?
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Why did Dollar charge me $1,858 for a car they didn’t have?
Dennis Drake returned a Jeep Compass to Dollar at the Albuquerque airport and flew home to Texas the same afternoon. Dollar’s system logged the car as still out, and the bill that followed came to $1,858 on top of insurance he had declined at the counter.
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To infinity and beyond.
Mark Rumizen flies Toulouse to Boston this month with 75 minutes in Amsterdam between the two flights, and he can’t work out where Europe’s Entry/Exit System will catch him. Schiphol’s border halls have been running an hour or more for non-EU passengers, and the EU’s emergency pause on fingerprint and face scans has now expired. Is that connection long enough? Here’s what our team said on Backchannel.
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Yonder Travel Insurance is an online travel insurance comparison site offering 5-star customer service from friendly humans, guiding you from quotes to claims. Our experts have poured over hundreds of policies from the top travel insurance providers in the US to provide the best travel insurance recommendations for the type of trip you take. Compare travel insurance options at Yonder Travel Insurance.
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