Why are airline passengers so entitled and inconsiderate?

Civility is dead. Here's how to navigate the new normal in the sky.

On a recent flight from Dublin to Istanbul, I heard the unmistakable soundtrack to the kids' TV show Bob the Builder blasting through my noise-canceling earbuds.

That's funny, I thought. My Bob the Builder phase ended when my daughter graduated from kindergarten. And then I realized that the sounds of, "Can we fix it? Yes we can!" were actually broadcast…