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What to expect this year

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What to expect this year

COVID-19 is out, travel disruptions are in — and customer service is circling the drain

Christopher Elliott
Jan 2, 2022
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What to expect this year

www.elliottconfidential.com

Welcome to 2022! 

Thought we'd never make it, but here we are. If you're reading this, you survived a bout of inflation, a pandemic of bad customer service and another two waves of COVID-19. Congratulations.

But what lies ahead? I've already written about the coming year in generalities. For example, I've predicted that more uncertainty, with higher price…

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