Elliott Confidential

Elliott Confidential

What do you really want from your hotel?

It looks like the lodging industry wants to give you the amenities you want. It's about time!

Christopher Elliott's avatar
Christopher Elliott
Dec 10, 2023
∙ Paid
Illustration by Dustin Elliott

When it comes to hotel amenities, the lodging industry is trying something new: It's giving you what you want.

Hotels are downplaying signature scents and recycling programs, which I can promise you no guest ever asked for. And instead, they're advertising things customers have been requesting.

That's the shocking discovery E…

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