Viva Aerobus canceled my flight. Why did it send my $844 refund to the wrong bank?
Carol Bartell's flight to Mexico got canceled, and Viva Aerobus refused to put her $844 back on her credit card. It insisted on wiring the money instead. That's when a wrong SWIFT code sent her refund to a bank she's never used. Can the A-Team get her money back?
🔓 PLUS: California is doing something unprecedented to protect your consumer rights. Details in our Members Only section. Scroll down for more.
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💬 Today on Backchannel: What do you think of premium coach?
Paul wants to know if it’s worth the extra money. Share your thoughts in the new Backchannel.
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Viva Aerobus canceled my flight. Why did it send my $844 refund to the wrong bank?
Viva Aerobus cancels Carol Bartell’s flight to Mexico and insists on wiring her refund to a U.S. bank account. But the money disappears after a SWIFT code error sends the cash to the wrong credit union.
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