These shocking words can turn your dream vacation into a nightmare

Don't make employees hate you. Here's what not to say when you travel.

It’s easy to get treated like a second-class citizen when you travel: Just say the wrong thing.

That’s an undeniable fact that people are rediscovering during the busiest year in the history of modern travel.

Businesses would deny it, of course. Airlines, car rental companies, cruise lines and hotel chains would claim that they have a well-trained staff t…