Elliott Confidential

Elliott Confidential

Should Marriott compensate displaced Sonder guests?

Thousands of customers are affected by the sudden implosion of the short-term rental company. What does Marriott owe them?

Christopher Elliott's avatar
Christopher Elliott
Nov 14, 2025
∙ Paid

Sonder, the one-time darling of the short-term rental market, this week dissolved its operations, abruptly canceling thousands of upcoming stays and leaving some travelers stranded.

The sudden implosion has created a crisis for guests who now face last-minute rebooking costs, often at two or three times their original price, in high-priced markets.

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