Is it time to regulate airline loyalty programs?

The U.S. government suggests the answer is yes. But what do you think?

Earlier this week, I suggested travelers had lost faith in their loyalty programs. It seems the U.S. government agrees.

The Department of Transportation on Thursday launched a probe into the four largest U.S. airlines’ rewards programs. It’s aimed at protecting rewards customers from potential unfair, deceptive, or anticompetitive practices.

So maybe it’s time to ask the question: Should the government regulate loyalty programs?

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