Elliott Confidential

Elliott Confidential

Here's how far hotels have fallen since the pandemic

New research suggests hotels are underperforming as demand roars back. Here's your B, Ritz-Carlton.

Christopher Elliott's avatar
Christopher Elliott
Jul 18, 2022
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If you're planning to stay in a hotel this summer, don't get your hopes up. The best chains barely get a letter grade of B in a new guest satisfaction survey.

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