For air travelers, is the worst of it over?

FRIDAY FORUM: New complaint data suggests passengers are happier with the air travel experience. Or are they?

Aug 4, 2023

∙ Paid

Everyone got a little excited earlier this week when the Transportation Department released its latest numbers which showed a massive 39 percent drop in consumer complaints.

It made them wonder if the worst of it was over.

Then they read the fine print.

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