Elliott Confidential

Elliott Confidential

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Elliott Confidential
Consumer Alert: You won't believe what hotels are doing to your room when you're not looking
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Consumer Alert: You won't believe what hotels are doing to your room when you're not looking

Read the terms after you've booked your room — they may have changed

Christopher Elliott's avatar
Christopher Elliott
Mar 27, 2023
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Elliott Confidential
Elliott Confidential
Consumer Alert: You won't believe what hotels are doing to your room when you're not looking
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Hotels are eliminating more than daily housekeeping service. Some are changing the terms of your purchase to make your room completely nonrefundable.

It happened to Suzanne Rosenberg when she booked a refundable room at an easyHotel property in Dublin through the company's website.

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