Consumer Alert: You won't believe what hotels are doing to your room when you're not looking

Read the terms after you've booked your room — they may have changed

Hotels are eliminating more than daily housekeeping service. Some are changing the terms of your purchase to make your room completely nonrefundable.

It happened to Suzanne Rosenberg when she booked a refundable room at an easyHotel property in Dublin through the company's website.

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