Consumer Alert: Yes, you can fight a frivolous car rental damage claim!

Don't pay for someone else's mistake. Here's a step-by-step guide.

Elizabeth Davis wishes she'd said yes to the optional car rental insurance when she rented a replacement vehicle through Enterprise while her car was in the shop. But she didn't.

After she returned the car, the company sent her a $2,000 bill for "hail" damage.

"There was no hail damage," she says. "The car was parked in my garage most of the time."

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