Elliott Confidential

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Elliott Confidential
Consumer alert: Watch the fine print on your cruise ticket!
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Consumer alert: Watch the fine print on your cruise ticket!

Cruise lines are hiding all kinds of gotchas in their terms

Christopher Elliott's avatar
Christopher Elliott
Oct 18, 2022
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Elliott Confidential
Elliott Confidential
Consumer alert: Watch the fine print on your cruise ticket!
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Cruise lines sure do love their fine print. And that's never been more true than this week.

We just resolved a case of a luxury cruise line that tried to pocket a customer's $58,000 fare. The cruise line canceled his sailing during the pandemic, then offered a credit and canceled the next cruise the customer booked. When the passenger asked for a refund,…

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