Elliott Confidential

Elliott Confidential

CONSUMER ALERT: Watch out for hidden car-rental fees — they’re everywhere!

Payless has settled a class-action lawsuit, but don’t assume your quoted rate is what you’ll pay

Christopher Elliott's avatar
Christopher Elliott
Sep 29, 2025
∙ Paid

Car rental companies are quietly raising revenue through add-on charges, and recent litigation shows just how costly it can be to consumers.

A class action lawsuit against Payless (Abigail Bacon et al. v. Avis Budget Group, Inc. et al.) claimed the company slipped in charges for services like its gas service option and roadside protection even when customers declined them.

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