Elliott Confidential

Elliott Confidential

Consumer Alert: The airline call center scam is back!

One airline has been hit hard. Here's what you need to know.

Christopher Elliott's avatar
Christopher Elliott
Sep 30, 2024
∙ Paid

The airline call center scam is back.

Scott Mayer got snagged by it when he booked two roundtrip flights from Minneapolis to Florence, Italy.

A few weeks ago, he received a troubling email saying his flight had been canceled and that he owed $600 in cancellation fees.

Fact: Airlines don't charge cancellation fees for flights they cancel.

You’re reading the Elliott Confidential Consumer Alert, available exclusively to subscribers. Thank you for your support.

User's avatar

Continue reading this post for free, courtesy of Christopher Elliott.

Or purchase a paid subscription.
© 2026 Christopher Elliott · Privacy ∙ Terms ∙ Collection notice
Start your SubstackGet the app
Substack is the home for great culture