Consumer Alert: Points can disappear quickly — don't let it happen to you!

Loyalty programs love to take away your miles. But you can get them back.

Feb 13

Warning: Your points and miles might be about to expire.

They did for Sandeep Singh, who withdrew 250,000 Avios points for a ticket on Ibera a few years ago. His airline canceled because of COVID, he rebooked and canceled again — and then the points went "poof!"

"I logged in to my account," he says, "and they were gone."

You’re reading the Elliott Confidential Consumer Alert, available exclusively to subscribers. Thank you for your support.

Keep reading with a 7-day free trial

Subscribe to Elliott Confidential to keep reading this post and get 7 days of free access to the full post archives.