Consumer Alert: Is this the summer of the forced downgrade?

Airlines sometimes play fast and loose with their seating. Here's how to avoid getting stuck in the back of the plane.

You worked hard to upgrade to “economy plus" or even business class. You paid extra or collected enough points for a better seat.

Guess what? Your airline doesn't care.

You’re reading the Elliott Confidential Consumer Alert, available exclusively to subscribers. Thank you for your support.