Elliott Confidential

Elliott Confidential

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Elliott Confidential
Consumer Alert: Got a lost luggage claim? Prepare for big delays.
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Consumer Alert: Got a lost luggage claim? Prepare for big delays.

We're seeing hundreds of cases. Here's how we are handling them.

Christopher Elliott's avatar
Christopher Elliott
Jun 05, 2023
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Elliott Confidential
Elliott Confidential
Consumer Alert: Got a lost luggage claim? Prepare for big delays.
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Airlines don't like to pay lost luggage claims — now more than ever.

Just ask Larry Voelker, whose luggage was lost on a flight from Frankfurt to Madrid. Lufthansa promised to cover his incidental expenses and eventually found his bag.

That was in December.

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