Elliott Confidential

Elliott Confidential

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Elliott Confidential
Elliott Confidential
Consumer Alert: Double-check the name on your airline ticket, or else …

Consumer Alert: Double-check the name on your airline ticket, or else …

Here's a cautionary tale from the front lines of consumer advocacy

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Christopher Elliott
Jul 03, 2023
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Elliott Confidential
Elliott Confidential
Consumer Alert: Double-check the name on your airline ticket, or else …
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When Christopher Searle booked airline tickets for himself and three family members, he typed "Chris" instead of "Christopher" for himself. Six months later, Booking.com was still holding on to $2,298 for his mistake.

Here’s a friendly reminder for anyone flying this summer: Your ticket name must match your ID or your airline might deny you boarding. Searle was about to learn that the hard way.

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