Consumer Alert: Don't push that button!
A warning about user errors as the summer travel season gets underway
Tina Mitchell shouldn't have pushed the button.
She was booking flights from Cincinnati to Orlando for her family and assumed she was changing the reservation by clicking the "edit" button on her airline's app.
Instead, she canceled all six tickets.
You’re reading the Elliott Confidential Consumer Alert, available exclusively to subscribers. Thank you for your support.
Keep reading with a 7-day free trial
Subscribe to Elliott Confidential to keep reading this post and get 7 days of free access to the full post archives.