Elliott Confidential

Elliott Confidential

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Elliott Confidential
Consumer Alert: Don't fall for this airline ticket lie!
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Consumer Alert: Don't fall for this airline ticket lie!

Travel companies are betting you won't read the fine print. Here's what it says.

Christopher Elliott's avatar
Christopher Elliott
Aug 05, 2024
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Elliott Confidential
Elliott Confidential
Consumer Alert: Don't fall for this airline ticket lie!
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If your flight is delayed this summer, your airline or online travel agency might offer you a ticket credit. That's what happened to Catherine Jackson when her flight from Boston to Charlotte was rescheduled in June.

Justfly.com, her online agency, said she'd get a voucher that expired within a year. American Airlines had changed her flight schedule by three hours. She agreed.

And that's the last she heard from Justfly.com.

"Can you please help?" she says.

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