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Consumer Alert: Companies are imposing gag orders on their customers
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Consumer Alert: Companies are imposing gag orders on their customers

Viking Cruises just muzzled another passenger. Here's how to fight back.

Christopher Elliott's avatar
Christopher Elliott
Aug 14, 2023
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Elliott Confidential
Elliott Confidential
Consumer Alert: Companies are imposing gag orders on their customers
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We'll never know what happened to Larry Mahoney.

He contacted me about getting a $12,000 refund for a Viking cruise. And when I asked Viking about his case, the company offered to resolve the problem — as long as he signed a nondisclosure agreement.

It's a clumsy attempt to muzzle customers and prevent the truth from getting out, but it doesn't have to happen to you.

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