Elliott Confidential

Elliott Confidential

Share this post

Elliott Confidential
Elliott Confidential
Consumer Alert: Car rental companies are running out of vehicles
Copy link
Facebook
Email
Notes
More

Consumer Alert: Car rental companies are running out of vehicles

But you have rights. Here's what to do when they try to charge you extra.

Christopher Elliott's avatar
Christopher Elliott
Aug 28, 2023
∙ Paid
13

Share this post

Elliott Confidential
Elliott Confidential
Consumer Alert: Car rental companies are running out of vehicles
Copy link
Facebook
Email
Notes
More
9
2
Share

When Karla Cox arrived at the Hertz car rental counter in Philadelphia recently, she expected to pick up a Chrysler Pacifica. Instead, a representative told her they were out of cars.

Hertz sent her to a different location, where it finally found her a smaller vehicle — a Chevrolet Malibu — for $841, which was almost twice the price she'd been quoted. That’s been happening a lot this summer as record demand depletes car rental fleets on busy travel days.

You’re reading the Elliott Confidential Consumer Alert, available exclusively to subscribers. Thank you for your support.

Keep reading with a 7-day free trial

Subscribe to Elliott Confidential to keep reading this post and get 7 days of free access to the full post archives.

Already a paid subscriber? Sign in
© 2025 Christopher Elliott
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share

Copy link
Facebook
Email
Notes
More