Elliott Confidential

Elliott Confidential

Share this post

Elliott Confidential
Elliott Confidential
Consumer Alert: Car rental companies are charging for pet hair cleaning again!
Copy link
Facebook
Email
Notes
More

Consumer Alert: Car rental companies are charging for pet hair cleaning again!

These tricky charges are alive and well despite rumors of their demise

Christopher Elliott's avatar
Christopher Elliott
Sep 25, 2023
∙ Paid
5

Share this post

Elliott Confidential
Elliott Confidential
Consumer Alert: Car rental companies are charging for pet hair cleaning again!
Copy link
Facebook
Email
Notes
More
3
Share

Bernard Sia doesn't have a dog, and he definitely wasn't traveling with a dog when he rented a car in Austin, Texas, recently.

That didn't seem to matter to Avis, which hit him with a $125 cleaning fee a few weeks after he returned the car.

"They said they found animal hair in my car," he says.

You’re reading the Elliott Confidential Consumer Alert, available exclusively to subscribers. Thank you for your support.

Keep reading with a 7-day free trial

Subscribe to Elliott Confidential to keep reading this post and get 7 days of free access to the full post archives.

Already a paid subscriber? Sign in
© 2025 Christopher Elliott
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share

Copy link
Facebook
Email
Notes
More