Elliott Confidential

Elliott Confidential

Consumer Alert: Car rental companies are charging for pet hair cleaning again!

These tricky charges are alive and well despite rumors of their demise

Christopher Elliott's avatar
Christopher Elliott
Sep 25, 2023
∙ Paid

Bernard Sia doesn't have a dog, and he definitely wasn't traveling with a dog when he rented a car in Austin, Texas, recently.

That didn't seem to matter to Avis, which hit him with a $125 cleaning fee a few weeks after he returned the car.

"They said they found animal hair in my car," he says.

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