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Consumer Alert: Beware of this outrageous compensation catch!
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Consumer Alert: Beware of this outrageous compensation catch!

Travel companies are creating policies to deny you payment. Here's the workaround.

Christopher Elliott's avatar
Christopher Elliott
Jun 03, 2024
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Elliott Confidential
Elliott Confidential
Consumer Alert: Beware of this outrageous compensation catch!
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Imagine being promised compensation after you're delayed and downgraded on a flight — only to discover that you'll never get the money. 

Tara Mohess doesn't have to imagine, because it happened to her recently when she flew with the Indian budget airline SpiceJet. At the airport in Delhi, a representative told her she'd been bumped from her flight and placed on another one, and in a lower class of service.

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