Elliott Confidential

Elliott Confidential

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Elliott Confidential
Elliott Confidential
Consumer alert: Beware of the forced car rental "upgrade"

Consumer alert: Beware of the forced car rental "upgrade"

They're desperate to make an extra buck. How low will they go?

Christopher Elliott's avatar
Christopher Elliott
Oct 04, 2022
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Elliott Confidential
Elliott Confidential
Consumer alert: Beware of the forced car rental "upgrade"
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The forced car rental upgrade is one of the oldest travel scams in the book.

Here's how it works: You show up at the rental location, and an agent informs you that unfortunately, they're out of cars in your vehicle class. But for just $20 a day extra, you can "upgrade" into a bigger car — which happens to be available now.

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