Elliott Confidential

Elliott Confidential

Consumer Alert: Beware of sudden vacation rental cancellations

Rental platforms are taking a hands-off approach to these last-minute changes. Here are your rights.

Christopher Elliott's avatar
Christopher Elliott
Jan 11, 2023
∙ Paid
Photo illustration by Christopher Elliott

When Renae Philbrick showed up at her vacation rental in Atlanta, she expected to be allowed into the home. Instead, she received an urgent text message from the owner.

"He told me I couldn't stay there because the place 'needed maintenance,'" she says.

User's avatar

Continue reading this post for free, courtesy of Christopher Elliott.

Or purchase a paid subscription.
© 2025 Christopher Elliott · Privacy ∙ Terms ∙ Collection notice
Start your SubstackGet the app
Substack is the home for great culture