Elliott Confidential

Share this post

Consumer Alert: Beware of rodents and other pests in your vacation rental!

www.elliottconfidential.com

Consumer Alert: Beware of rodents and other pests in your vacation rental!

Here's how to avoid mice in your Airbnb or Vrbo rental

Christopher Elliott
Jun 26, 2023
∙ Paid
11
Share this post

Consumer Alert: Beware of rodents and other pests in your vacation rental!

www.elliottconfidential.com
16
Share

When Michael Dobbs checked into his Airbnb in Powell, Wyoming, he had company: The ranch home was infested with mice. When he complained to Airbnb, it promised to refund 12 of his 13 nights and give him a coupon for $677 that he could use on a non-infested rental.

Dobbs contacted me because he couldn't use the coupon — and, at the very least, he wanted a refund for his first night in the mouse house.

"We've been on the phone and online chat with Airbnb for hours and have been denied all of our requests," he says.

You’re reading the Elliott Confidential Consumer Alert, available exclusively to subscribers. Thank you for your support.

Keep reading with a 7-day free trial

Subscribe to

Elliott Confidential
to keep reading this post and get 7 days of free access to the full post archives.

Already a paid subscriber? Sign in
© 2023 Christopher Elliott
Privacy ∙ Terms ∙ Collection notice
Start WritingGet the app
Substack is the home for great writing