Elliott Confidential

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Elliott Confidential
Consumer Alert: Avoid this fourth-party folly when you're flying
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Consumer Alert: Avoid this fourth-party folly when you're flying

Online booking sites are outsourcing their flights to other companies. Here's what to look for.

Christopher Elliott's avatar
Christopher Elliott
Nov 11, 2024
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Elliott Confidential
Elliott Confidential
Consumer Alert: Avoid this fourth-party folly when you're flying
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When Charlize Ryan's flight to Australia was delayed, it set off a chain reaction that left her without a flight — and $2,669 poorer.

No, her story is not about the inefficiency of airline reservation systems. She got in this pickle because she'd booked a flight through a third party, which then outsourced the reservation to a fourth party.

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