Elliott Confidential

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Elliott Confidential
Consumer Alert: A reminder to double-check your reservations — all of them!
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Consumer Alert: A reminder to double-check your reservations — all of them!

This agonizing Hertz upcharge case could happen to you during the holidays

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Christopher Elliott
Nov 20, 2023
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Elliott Confidential
Elliott Confidential
Consumer Alert: A reminder to double-check your reservations — all of them!
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Going somewhere for the holidays? Make sure you double-check your reservations — all of them.

Doron Weisbarth wishes he had when he booked a Tesla Model 3 at the Frankfurt airport from Hertz.

"When I arrived, a representative told me my reservation had been canceled back in April," he recalls. "So my car was not available."

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