Cancellation fees get canceled. Did government regulation work?

Spirit and Frontier do away with the most hated fees in air travel. What happens now?

Not long after the ink dried on new government rules requiring airlines to disclose change and cancellation fees up front, two low-cost carriers abolished the surcharges. Both Frontier Airlines and Spirit Airlines eliminated the controversial extras with great fanfare.

Spirit declared on its website that "cancel fees are canceled for everyone" and "change fees are gone for all." Frontier proclaimed itself the "New Frontier" by eliminating the fees and adding an “enhanced customer experience.” (The fees are not completely gone; some basic fares still come with these unwanted extras.)

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