What happened to us?

2020 was the year we lost our manners and I have the emails to prove it

The following are real emails from readers. 

Here's one from Renae Ritchie, reacting to my exclusive interview with John Lovell, president of Travel Leaders, last week. The company had just introduced a new Book With Confidence program aimed at helping people plan responsible vacations in 2021.

As a nurse, I'm so appalled by this that I am immediately uns…