How to fight back against the assault on passenger rights

What you do next matters, but collective power is the long game. Here’s how to vote with your wallet — and at the ballot.

You can almost feel it when you fly these days. It's that sense that you're a second-class citizen with limited rights — or none at all.

It happened to Janice Lintz when she was traveling from Philadelphia to New York recently. Her airline canceled her flight, left her waiting at the airport, and eventually offered her a $10 meal voucher and 7,500 miles …