Elliott Confidential

Share this post

How airlines plan to keep $13 billion of your money

www.elliottconfidential.com

How airlines plan to keep $13 billion of your money

Unused ticket credits will expire soon, and there's almost nothing you can do about it

Christopher Elliott
Feb 21, 2021
10
19
Share this post

How airlines plan to keep $13 billion of your money

www.elliottconfidential.com

It was a gift that seemed too good to be true. During the early days of the pandemic, the airline industry offered passengers who wanted to cancel their flights a generous ticket credit, valid for up to 24 months. It also revoked many of its hated ticket change fees.

And guess what? It was too good to be true.

Today, airlines are holding tens of billions …

Keep reading with a 7-day free trial

Subscribe to Elliott Confidential to keep reading this post and get 7 days of free access to the full post archives.

Already a paid subscriber? Sign in
© 2023 Christopher Elliott
Privacy ∙ Terms ∙ Collection notice
Start WritingGet the app
Substack is the home for great writing