How airlines plan to keep $13 billion of your money
Unused ticket credits will expire soon, and there's almost nothing you can do about it
It was a gift that seemed too good to be true. During the early days of the pandemic, the airline industry offered passengers who wanted to cancel their flights a generous ticket credit, valid for up to 24 months. It also revoked many of its hated ticket change fees.
And guess what? It was too good to be true.
Today, airlines are holding tens of billions …
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