Airline complaints soar to new heights
EXCLUSIVE: Department of Transportation grievances shatter a 1987 record
Airline complaints are through the roof in 2020, according to exclusive data I’ve obtained.
The number of customer service grievances received by the U.S. Department of Transportation (DOT) has soared to 87,556 through July of this year. That shatters a record set back in 1987.
Here’s what it looks like on a chart.
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