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Airline complaints soar to new heights
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Airline complaints soar to new heights

EXCLUSIVE: Department of Transportation grievances shatter a 1987 record

Christopher Elliott
Nov 7, 2020
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Airline complaints soar to new heights
www.elliottconfidential.com

Airline complaints are through the roof in 2020, according to exclusive data I’ve obtained.

The number of customer service grievances received by the U.S. Department of Transportation (DOT) has soared to 87,556 through July of this year. That shatters a record set back in 1987.

Here’s what it looks like on a chart.

Source: U.S. Department of Transporation…

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