Elliott Confidential

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Consumer Alert: Online agencies aren't paying their bills!
And some travelers are getting charged twice — but there's a fix
 • 
Christopher Elliott
10
Most Popular
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Look out! Airlines are setting a carry-on luggage trap
 • Christopher Elliott
58
Consumer Alert: Online agents are no longer responsible for the hotels they sell — or are they?
 • Christopher Elliott
13
A dress code for flying? Yes, and here's why we need one now
 • Christopher Elliott
114
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How airlines are hiding the cost of travel
Now the government wants to help them do it. Here's how to protect yourself.
 • 
Christopher Elliott
26
Is the golden age of loyalty programs over?
Delta Air Lines' announcement feels like the end of an era. Have we entered the post-loyalty age?
 • 
Christopher Elliott
20
Consumer Alert: Hackers are coming for your frequent flier miles!
One of our readers lost 120,000 AAdvantage miles. But are they gone for good?
 • 
Christopher Elliott
7
Don't do this when you're standing in line at the airport
Some travelers have lost their minds while standing in a queue. Here's how to not become a star in a viral video.
 • 
Christopher Elliott
32
Tokyo Confidential: Getting lost in the big city
Listen now (23 mins) | In this episode: Finding our way around Tokyo's underground and final thoughts on our Lindblad coastal cruise (recorded 9/8 in…
 • 
Christopher Elliott
, 
Aren Elliott
, and 
Iden Elliott
7
Disputed facts: Are airlines lying to keep your money?
One of our readers says Frontier bent the truth during a credit card dispute. But did it?
 • 
Christopher Elliott
11
Please stop flying with your pet
Cats and dogs don't belong on planes. Here's why you should leave yours at home*.
 • 
Christopher Elliott
63
Elliott Confidential
Elliott Confidential
The newsletter the travel industry doesn't want you to read.
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