Elliott Confidential

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Consumer Alert: Slow travel refunds? Don't blame Santa Claus
The holidays are busy. It's a perfect smokescreen for delaying your refund.
 • 
Christopher Elliott
2
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Look out! Airlines are setting a carry-on luggage trap
 • Christopher Elliott
58
Consumer Alert: Online agents are no longer responsible for the hotels they sell — or are they?
 • Christopher Elliott
13
A dress code for flying? Yes, and here's why we need one now
 • Christopher Elliott
116
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Let's ban these hotel amenities now!
Here's what we should replace them with
 • 
Christopher Elliott
57
Honestly, how low can airfares go?
Higher capacity, lower fuel prices and a war in the Middle East are pulling ticket prices into the abyss. But will you book?
 • 
Christopher Elliott
21
Consumer Alert: A reminder to double-check your reservations — all of them!
This agonizing Hertz upcharge case could happen to you during the holidays
 • 
Christopher Elliott
3
Yes, you can sleep on the airport floor
But you should never have to. Here are the best strategies for surviving a very long holiday flight delay.
 • 
Christopher Elliott
26
Consumer Alert: Airlines don't know their own fare rules. You should.
A recent United Airlines problem is a reminder to read your confirmation
 • 
Christopher Elliott
13
Travel during El Nino: A survival guide!
Weird weather is on the way this winter. Here's how to get there.
 • 
Christopher Elliott
Is air travel getting worse — or are we just complaining more?
The government has released a set of troubling new airline complaint numbers. Here come the questions.
 • 
Christopher Elliott
52
Elliott Confidential
Elliott Confidential
The newsletter the travel industry doesn't want you to read.
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